Shipping Policy
We aim to process and deliver orders efficiently. Shipping availability, delivery times and charges may vary depending on the destination and order.
1. Order Processing
Orders are processed after successful order placement and applicable payment verification.
2. Shipping Availability
Shipping availability depends on the delivery location and the products included in the order.
3. Delivery Time
Estimated delivery times may vary based on destination, product availability, courier operations and circumstances outside our control.
4. Shipping Charges
Applicable shipping charges, if any, are displayed during the checkout process.
5. Delivery Address
Customers are responsible for providing an accurate and complete delivery address and contact information.
6. Delays
Delivery may be delayed because of weather, courier issues, public holidays, incorrect address information or other circumstances outside our reasonable control.
7. Damaged or Missing Packages
If an order appears damaged or is missing, customers should contact customer support with the relevant order details.
8. Contact
For shipping-related questions, contact Ritzy using the contact information provided on the website.